Prior authorization packets, reviewed by humans

From clinical note to payer-ready packet in one staff review queue.

For orthopedic, imaging, and RCM authorization teams.

AuthQuire extracts the evidence payers ask for, assembles the authorization packet, tracks status, and prepares appeals when requests come back denied.

  • 100% human review before submission
  • BAA-supported workflows
  • Built for orthopedic and imaging teams
Stacked payer-ready prior-authorization packets with source-citation strips, manila clinical evidence folders, and a reviewer approval stamp on an operations desk.
Operations artifact · packets, source citations, reviewer stamp
Where auth gets stuck

Most denials trace back to the same four steps.

Payer denial letter with a highlighted missing-evidence row and an amber sticky tab on the page edge.
  1. Order placed

    Provider requests a procedure or imaging study.

  2. Evidence scattered

    Notes, labs, and prior tx history sit in different systems.

  3. Payer criterion missed

    A payer-specific requirement is never checked off.

  4. Denial / rework

    The request comes back denied and the queue starts over.

The problem is rarely that the evidence doesn't exist. It's that staff can't find, format, and prove it fast enough.
The queue

What the queue does before anything is sent.

Five connected stations move every request from raw note to reviewed packet.

Stack of payer-ready authorization packets, edge-on, with a teal index tab on the top sheet.
Every station ends with a reviewable packet
  1. Station 1 · Intake
    Pull the clinical note

    Capture the most recent note that justifies the request.

  2. Station 2 · Map
    Match payer criteria

    Mark which payer requirements are satisfied and which are not.

  3. Station 3 · Cite
    Attach evidence

    Each criterion links to the source chip that proves it.

  4. Station 4 · Assemble
    Build the packet

    Versioned packet ready for submission to the payer portal.

  5. Station 5 · Approve
    Staff sign-off

    A reviewer approves before anything leaves the queue.

The artifact

The packet is the product.

Every authorization request leaves the queue as a single, reviewable packet — structured the way payers expect to receive it.

Stack of payer-ready authorization packets, edge-on, with a teal index tab on the top sheet.
Evidence citation sheet with linked source chips connected by thin pencil lines to rows on the page.
Source trail · every claim links back to its document
What the packet contains
  • Requested service

    CPT/HCPCS, side, urgency, ordering provider.

  • Payer criteria

    Plan-specific requirements mapped one-to-one.

  • Extracted evidence

    Pulled from chart with citation back to source.

  • Missing evidence

    Flagged gaps with the exact next-step request.

  • Letter / forms

    Cover letter and payer forms pre-populated.

  • Source trail

    Every chip links to the originating document.

  • Staff approval

    Reviewer sign-off recorded before submission.

Verified customer proof

Used by a 14-clinic orthopedic team.

Mid-Atlantic Orthopedic Specialists uses AuthQuire to assemble prior authorization packets from Epic clinical summaries, imaging orders, and payer requirement matrices before coordinator review.

Verified customer
Mid-Atlantic Orthopedic Specialists (MAOS)

Multi-site orthopedic and rheumatology practice · Maryland & Virginia

Scale
14 clinics · 42 providers · about 18k patient encounters/month
Operating window
March 2025 — present
4.2 days → 0.8 days
Average order-to-submission time
18% → 4%
Incomplete payer return rate
Methodology: Internal RCM efficiency logs and EHR timestamp audit.
“The shift wasn't about replacing the coordinator; it was about stopping the ‘search and rescue’ mission through the patient's chart. We now spend our time reviewing the packet for accuracy rather than hunting for the imaging report.”
Sarah Sterling, Director of Revenue Cycle Management
Lumbar MRI authorization packet · v3 draft
Synthetic packet example — no patient data
  • Conservative therapy ≥ 6 weeksPT note · 04/12
  • Documented neuro deficitExam note · 05/02
  • Prior imaging reviewedX-ray report · 03/28
  • Failed medication trialMissing — reviewer flagged
Every packet waits for named staff approval — nothing submits automatically.Synthetic record · no PHI
Trust boundary

Reviewed, scoped, and logged — by design.

See the full trust posture →
Human approved before submission

Every packet passes through a named reviewer. Nothing auto-submits.

BAA-supported PHI workflows

Encrypted in transit and at rest. Access scoped by role and client.

Audit trail

Packets, access, exports, and approvals are timestamped and queryable.

Bound audit-trail ledger documenting packet access, exports, and approvals.
Volume lanes

Priced against authorization volume, not seat counts.

Pick the lane that matches how your team actually works.

Lower volume
Mid–high volume
Network volume
Clinic Desk
Smaller orthopedic and specialty practices
Lower volume · single-location queue
  • One review queue
  • Packet desk + appeals
  • Payer portal submission
Imaging Flow
High-volume imaging centers
High volume · routed study queues
  • Per-modality queues
  • Payer criteria libraries
  • First-pass tracking
RCM Network
Multi-client RCM groups
Multi-tenant · client-segmented audit
  • Per-client workspaces
  • Reviewer assignments
  • Roll-up reporting
Pricing is set against authorization volume, not seats.See pricing
Put it on rails

Put every authorization into a reviewable packet path.